What Our Families Say About First4Homecare

Our Rating and Reviews

First4Homecare is rated 9.5 out of 10 on homecare.co.uk from 102 verified family reviews. As part of a wider care group, we maintain a rating of 9.8 out of 10 and have been recognised with Top 20 Home Care Group in the UK 2025.

These aren’t reviews we’ve selected or filtered. They’re independent, verified feedback from real families who use our service. They tell us what matters.

Why Reviews Matter

When you’re choosing homecare for someone you love, you need to know what it’s actually like. Not the marketing version — the real version.

homecare.co.uk reviews are independently verified and published without filtering by the provider. Families rate services based on their genuine experience: Did the carers show up on time? Were they kind? Did they treat your relative with dignity? Could you trust them? Did communication actually happen?

These are the questions that matter. And the answers, from 102 verified families who’ve used First4Homecare, tell a consistent story.

What Families Value Most

Across our reviews, certain themes emerge consistently. Families tell us the same things matter most:

• Consistency of carers: Families value seeing the same faces, carers who know their relative’s preferences and routines, who build genuine relationships rather than treating care as a box-ticking exercise.
• Reliability: Carers who arrive on time, visits that happen as promised, communication if something changes. Trust built through follow-through.
• Communication: Families want to know what’s happening. Updates on how visits went, alerts if anything changes, accessibility when they need to ask questions.
• Dignity: Care that treats people as individuals, not tasks. Attention to preferences, appearance, choices. Listening to what people want, not just what carers think they need.
• Genuine kindness: Families notice when carers actually care. When they remember details. When they go slightly beyond the strict job description because it matters to the person they’re supporting.

These themes don’t come from our marketing. They come from families, describing their real experience with our carers.

Read Our Reviews

You can read all 102 verified reviews on homecare.co.uk. Look for First4Homecare in Gloucester — click through to see what families say in their own words.

Read our reviews on homecare.co.uk

Our CQC Rating

In addition to family reviews, First4Homecare is regulated and inspected by the Care Quality Commission (CQC). We are rated Good.

The CQC assesses homecare providers across five key areas:

• Safe: Are people protected from abuse and avoidable harm?
• Effective: Does care help people achieve good outcomes and meet their needs?
• Responsive: Does the service organise itself to meet people’s needs?
• Caring: Are people treated with compassion and dignity?
• Well-led: Is the service managed well?

Our CQC rating reflects our commitment to these standards. You can read the full inspection report on the CQC website.

Share Your Experience

If you’re a family using First4Homecare’s care, your experience matters. homecare.co.uk invites families to leave reviews based on their genuine experience. Your feedback helps other families make informed choices and helps us understand what’s working well and where we can improve.

Leave a review on homecare.co.uk

How to Get Started

If you’re looking for homecare in Gloucester, we’re here to help. A care conversation with us starts with listening — to you, to your family’s situation, to what matters most.

We’ll talk through what kind of support would help, arrange a care assessment if it’s right, and work with you to create a care plan that fits your life.

Call 01452 346 905 to speak with our team. Or fill in our contact form and we’ll get back to you.

No pressure. No jargon. Just a conversation about how we can help.