
Personal Care in Gloucester
Personal care is hands-on support with the everyday tasks your parent can no longer manage alone. Washing, dressing, toileting, medication, and getting in and out of bed safely. Delivered by trained carers in your parent’s own home, on their terms, at times that suit their routine.
What’s Included
What Personal Care Looks Like in Your Parent’s Home
Every visit is carried out by a named, DBS-checked carer trained to Care Certificate standards. Here are the six core areas we cover.
Washing and Bathing
Full baths, showers, and strip washes. Hair washing and skin care. Your parent chooses how they wash. Our carers explain every step and move at their pace. No rushing.
Dressing and Daily Routines
Help with buttons, zips, and fastenings. Choosing outfits. Morning wake-up routines and evening wind-downs. Breakfast and supper during visits. Independence kept wherever possible.
Toileting and Medication
Dignified continence support. Pad changes, catheter care, and skin checks. Medication reminders at every visit. The right dose, at the right time. Handled with complete discretion.
Mobility and Transfers
Safe help getting in and out of bed. Support moving between chair and wheelchair. Walking with aids around the home. Each transfer follows a personalised moving and handling plan.
Oral and Grooming Care
Brushing teeth and denture care. Shaving and skincare routines. Nail care and hair brushing. The small details that help your parent feel like themselves every morning.
Meal Support During Visits
Preparing breakfast, lunch, or supper during scheduled visits. Help with eating and drinking where needed. Dietary needs followed carefully. Enough food and fluid throughout the day.
Personal Care Keeps People Independent at Home
From morning routines to evening wind-downs, our trained carers help your parent live well in the home they love.
Getting dressed used to take five minutes. Now it takes forty, and your parent is exhausted before breakfast. Personal care at home in Gloucester means a trained carer arrives when your family needs them. They help with the tasks your mum or dad finds difficult. Washing. Dressing. Taking medication. Getting to the bathroom safely.
It is not your fault. Nobody prepares you for the moment your parent needs help getting dressed. The NHS discharge team hands you a leaflet. Social services put you on a waiting list. And you are left trying to work out how to help your parent shower safely.
This is where personal care at home makes a difference. A trained, reliable carer who arrives at your parent’s door at the same time every day. Someone your mum or dad recognises. Someone they trust to help them with the most personal tasks.
First4Homecare has been delivering home care across Gloucester since 2016 — nearly a decade of continuous service to local families. A six-time award winner — voted Top 20 Home Care Provider in South West England in 2018, 2019, 2021, 2022 and 2023, and part of the Top 20 Home Care Group in the UK in 2025. Rated 9.8 out of 10 by 121 families on homecare.co.uk. Our Registered Manager Stacey Cole leads a team of 26 experienced carers. Personal care is our core service, and we deliver it with consistency, dignity, and professionalism every day.
What Personal Care at Home Includes
Personal care covers the everyday tasks your parent needs help with. It is hands-on, physical support delivered by a trained carer in your parent’s own home.
Personal care is different from companionship care or domestic help. Companionship means company and conversation. Domestic help means cleaning and laundry. Personal care is hands-on physical support with your parent’s body and hygiene. It requires specific training, sensitivity, and trust. Our carers deliver all three.
Every care plan is built around your parent’s routine. Not around our schedule. If your dad likes a shower at 7am, his carer arrives at 7am. If your mum prefers a bath in the evening, her carer comes in the evening.
Here is what personal care from First4Homecare covers:
- Help with washing, bathing, and showering
- Support with getting dressed and undressed
- Toileting and continence care
- Medication reminders and prompts
- Skin care and pressure area checks
- Oral hygiene and dental care support
- Hair washing and grooming
- Morning routines and evening wind-downs
- Help with mobility and safe transfers
- Meal preparation during care visits
Help With Washing and Bathing
Your mum, in her own bathroom, with warm water running and someone she trusts beside her. Our carers help with full baths, showers, and strip washing for parents who are less mobile.
Some parents feel embarrassed at first. A stranger helping them wash feels uncomfortable. Our carers understand this. They move at your parent’s pace. They explain every step before they do it. They give your parent choices about how they want to be helped. Within a few visits, the carer feels like part of the family.
Every parent is different. Some prefer a full bath twice a week and a strip wash on other mornings. Others like a daily shower. Some parents need two carers for safe bathing support. We accommodate all preferences and adjust as your parent’s needs change.
We work alongside occupational therapists who provide grab rails and bath aids to make bathing safer at home.
Support With Getting Dressed
It starts with buttons. Stiff fingers struggling with a shirt. Trousers twisted at the knee. Getting dressed is one of the first tasks a parent needs help with. And one of the hardest to ask for.
Our carers help your parent choose their outfit and get dressed at their own pace. If your dad wants to do his own shoes, he does them. We support independence, not replace it.
For parents with arthritis or limited mobility, adaptive clothing makes a difference. Velcro fastenings instead of buttons. Elasticated waistbands instead of zips. Our carers know these techniques and suggest options your family has not tried.
Toileting and Continence Care
Nobody wants to talk about this. Families find it uncomfortable. Parents find it humiliating. But toileting support is one of the most important parts of personal care. Getting it right changes everything.
Our carers handle continence care with complete discretion. They help with pad changes, catheter care, and safe transfers to the toilet. Every carer receives specific training in dignified continence support.
For parents with continence issues, regular and reliable support prevents skin problems and infections. Our carers check for pressure sores and keep skin clean and dry. They know when to alert the district nurse and when to manage a situation themselves.
No rushing. No judgement. Your parent’s dignity comes first, always.
Medication Reminders and Prompts
Missing a dose of medication puts your parent at risk. Doubled doses are worse. Our carers provide medication prompts and reminders at every visit. They confirm your parent takes the right medication at the right time.
We do not administer controlled drugs or manage complex medication plans. For clinical needs, including medication administration, we coordinate with NHS district nurses and community health teams. For everyday reminders, our carers keep your parent on track.
Our carers also keep a medication log. You and your parent’s GP see exactly what was taken and when. No guesswork. No missed doses slipping through the gaps.
Morning and Evening Routines
Your parent’s morning sets the tone for their whole day. A good start means breakfast eaten, medication taken, and clothes on. A bad start means sitting in a dressing gown until lunch.
Our morning visits cover the full routine. Wake-up support. Help getting to the bathroom. Washing and dressing. Breakfast preparation. Medication prompts. All before 9am, if your parent prefers.
Evening visits work the same way. Supper preparation. Getting changed for bed. Skin care. A glass of water on the bedside table. Making sure the house is locked and safe.
If your parent lives alone, the morning visit is often the most important. Our carers check in and assess how your parent is feeling. They flag anything unusual to our office team. It is the daily safety net your family needs.
For parents who need support throughout the day, we provide multiple visits. Morning, lunchtime, teatime, and bedtime. Each visit follows your parent’s preferences, not a standard checklist.
How Your Care Plan Works
The best care plans are built by the person receiving the care, not the agency. We sit down with your parent and ask one question. What does a good day look like?
From there, we build the care plan around their answers. Visit times. Tasks at each visit. Which carer they prefer. How much involvement your family wants.
Your family has full access to the care plan. You see what happens at every visit. If something needs to change, a phone call is all it takes. No paperwork. No three-week wait.
Every plan is reviewed regularly. Needs change. Health shifts. What worked in January does not always work in June. We adapt the plan, not the person.
Hospital Discharge and Reablement Support
Without the right support after hospital discharge, readmission risk doubles within 30 days. Your parent has been in Gloucester General or Gloucester Royal. Coming home is the priority. But coming home without care in place is unsafe.
First4Homecare works with hospital discharge teams to arrange personal care on their timeline. We have a strong working relationship with the NHS Stroke Early Supported Discharge Team. When your parent is ready to leave, we are ready to start.
Reablement is short-term personal care after a hospital stay. Some call it intermediate care or recovery support. The goal is helping your parent regain independence. Our carers focus on rebuilding daily skills. Washing independently. Dressing without help. Moving around the house safely.
Not every family needs long-term care. Some parents need four visits a day for six weeks after surgery. Then they scale back to mornings only. We flex around your parent’s recovery.
Your Parent Does Not Need a Care Home
Not yet. With the right home care support, most people stay in their own home for years longer. Our carers support independence, not dependence. They help with what your parent finds difficult. Everything else, your parent does themselves.
The goal is always the same. Your mum or dad, in their own home, with professional help where they need it. Living their life.
What Makes First4Homecare Different
Most home care agencies send whoever is available. Different carer every day. No continuity. No relationship. Your parent starts from scratch each morning, explaining their routine to a new face.
We do the opposite. We assign a dedicated carer to your parent. Same person. Same time. Same routine. If your parent’s regular carer is unavailable, we send someone they have already met.
This is why 121 families rated us 9.8 out of 10. As one family wrote on homecare.co.uk: “I had absolute trust in every single carer.” It is not the big gestures. It is showing up, on time, every single day. Knowing your parent’s name, their routine, and what matters to them.
We know Gloucester inside out. Our 26 carers live and work across Quedgeley, Longlevens, Hucclecote, Barnwood, Kingsway and beyond. They know the GP surgeries — Rosebank Health, Hadwen Health, Longlevens Surgery, Hucclecote Surgery — the pharmacies, and Gloucestershire Royal Hospital. When your parent’s health changes, our team coordinates with local NHS services, district nurses, and your parent’s GP.
Every carer is covered by our insurance, every visit, no exceptions. Every carer is DBS checked. Every carer completes our full training programme before their first client visit.
How We Keep Your Family Informed
How do you know your parent gets the right care when you are not there? Every family asks this. Our answer: full transparency.
After every visit, your parent’s carer logs what happened. What tasks were completed. How your parent was feeling. Any concerns they noticed. You access these notes through our care management system.
If something changes, we call you. Not at the end of the week. Not in a monthly report. We call you the same day. Your parent’s registered manager is available by phone during office hours for any questions.
Picture your mum’s morning three months from now. She wakes at 8am. Her carer, the same carer she sees every day, arrives at half past. By 9am, she is washed, dressed, and eating breakfast. Tea, toast, and Radio 4 in the background.
You are at work, knowing she is safe. You check the care notes on your phone over lunch. Everything is fine. She is comfortable. She is at home. She is living her life.
This is personal care in Gloucester with First4Homecare. CQC registered (1-3177038785), rated Good across all five domains. Families use the OpenPass app to see real-time updates from every care visit — even from hundreds of miles away.
Personal care is one of our nine home care services in Gloucester. We also provide specialist dementia care and live-in care for families who need round-the-clock support.
Meet the Gloucester Team Behind Your Care
Every family deserves to know who is behind their loved one’s care. Here is the team — from first phone call to daily visits.

Stacey Cole
Registered Manager
17 years in domiciliary care with advanced qualifications in care management, safeguarding, and medication administration. Named on our CQC registration.

Kamila Czerwonka
Care Coordinator
14 years’ experience matching the right carer to your loved one. Builds a small, consistent team around your parent’s preferences and routine.

Faisal Khan
Head of Marketing
Leads marketing strategy, digital presence and community engagement — ensuring services are accessible and well represented locally.

Gus Saggu
Nominated Individual & Director
Registered with CQC as the person responsible for supervising management. Ensures robust governance and compliance across the service.

Our Services
Nine Care Services From One Local Gloucester Team
Every service is managed from our Waterwells Business Park, Quedgeley office and delivered by carers trained to Care Certificate standards.
- Personal Care — Washing, dressing, bathing, and continence support
- Dementia Care — Consistent routines and patient support for memory loss
- Live-In Care — A dedicated carer in your parent’s home around the clock
- Complex Care — PEG feeding, catheter care, stoma maintenance, and hoisting
- Companionship Care — Regular visits for company, conversation, and light support
- Overnight Care — Waking or sleeping night carers for safety and reassurance
- Respite Care — Temporary cover so family carers can take a proper break
- Hospital Discharge Care — Reablement support when your parent leaves hospital
- End-of-Life Care — Comfort, companionship, and dignity in the final weeks and months
Getting Started
Not Sure What Care Your Parent Needs?
You don’t need to have all the answers. Most families call us unsure about what’s needed, what it costs, or how it all works. That’s exactly what we’re here for.
1
Call Us — 10 Minutes Is All It Takes
Speak directly to our Gloucester care team. Tell us what’s worrying you. We’ll listen, explain your options, and answer every question. No pressure, no jargon.
2
We Visit, Listen, and Build a Plan
We carry out a FREE care assessment at home. We’ll work out exactly what’s needed and build a plan that fits your family’s budget and circumstances.
3
Your Parent Gets Their Own Small Team
We match a small, consistent team of named carers to your loved one. When you’re happy with everything, care begins — on your timeline.
No obligation. We’re here to help you decide at your pace.
